Legal

Nobody Was Looking For Him.

MayorBob.

Posted to Legal on Fri Nov 14, 2008 at 12:41:58 PM EST (promoted by port1080). RSS.

You can file this one under Stupid Lawsuits or Fight for Consumer Justice.  Believe it or not, there lives and breathes a person who responded to an email who learned the sender wasn't being truthful.  So mortified at being lied to by email (not to mention loss of money) Anthony Michaels of San Diego is taking the sender to court for successfully duping him.

The sender in question was the "high school, college or military" reunion site, classmates.com.  If you have an unfiltered email in-box, you've undoubtedly received at least one message from the site informing you that oodles of your former classmates are trying to find you.  If you've gone to the link helpfully provided by classmates, you quickly learn that, if you're really interested in finding out who's been looking for you and contacting them in return, it will cost you a fee.  That's what Michaels found out and did last Christmas.  But, once he paid the (US)$15 for a quarterly membership and completely explored the site, he discovered the ugly truth - nobody he ever knew was really looking for him.

In his complaint (pdf doc), filed in California state court says: "Upon logging into his Gold Membership profile in order to view the classmate contacts ... Plaintiff discovered that in fact, no former classmate of his had tried to contact him or view his profile."  In fact, Michaels alleges that no classmates.com member who viewed his profile "were former classmates of Plaintiff or persons familiar with or known to Plaintiff for that matter."  Michaels is seeking class action for his suit because there are "hundreds of thousands" of victims like Michaels who were duped out of their money.  He might have a point because consumeraffairs.com receives a ton of complaints about the site.  And the Better Business Bureau gives classmates.com a lukewarm C+ rating.  And the reason for that rating is "number of complaints received."

As to the "chuckle factor" of suing a site like classmates.com over a $15 fee, plaintiff attorney Scott Kamber says these cases "are rooted in a real consumer fraud that influences a consumer purchase decision" and there is a financial benefit accruing to classmates.com.  Legal expert Mark Rasch said classmates.com might have a defense.  If a person was trying to contact Michaels but lying about their former relationship with him to classmates, the web site would be in the clear.  "This comes down to knowledge and intent on the part of Classmates.com."  Michaels' complaint seeks refund of millions in subscription dollars and fines for deceptive advertising.

Tags: edited by Port1080, written by MayorBob, classmates.com, class action, California, lawsuit (all tags)

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Re: Nobody Was Looking For Him.

Thalia.

Fri Nov 14, 2008 at 01:15:14 PM EST

5.00 (disclaiming, compelling, righteous)

Seems like a pretty straight-forward case of false advertising to me.  They make a statement "someone is looking for you, sign up to find out who."  You sign up, and hand over the money, and they say "just kidding."  I'm with Michaels on this one.  Each person only gets taken for $15, but you pull the scam on a couple hundred thousand people, and you're talking real money.  And how many people does Classmates.com have?  According to Wikipedia they have 3.8 million paid subscribers.  How many of those were duped by "hey, your ex-gf in high school wants to say hi, just pay us and we'll show you the message" type spam?  And they're rated as one of the worst companies for canceling services once you've subscribed.  

All in all, I wish Michaels the best of luck.  I hate spammers.  I hate scammers.  And I hate subscription services that make it difficult to cancel.  Classmates.com is the trifecta of web-type services I hate.  I hope he nails those fuckers to the wall.  Or at least makes it less profitable for them to be assholes.

T.

Disclaimer:  I'm operating on 2 hours of sleep, and may be incoherent, ranty, and generally bitchier than normal.  

2

Re: Nobody Was Looking For Him.

DEMachina.

Fri Nov 14, 2008 at 04:24:14 PM EST

5.00 (secondary)

I second what Thalia said.  I'm glad the guy's actually willing to sue; far too many corporations rely on people's unwillingness to get involved (or ignorance of their rights/the legal law).

Q: What do you think of western civilization? Gandhi: I think it would be a good idea.

3

Re: Nobody Was Looking For Him.

port1080.

Sun Nov 16, 2008 at 01:16:14 PM EST

5.00 (bankable)

This is what class action lawsuits were made for.  I hope Michaels takes 'em to the bank.

Ce n'est pas une pipe. C'est une signature.

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