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Senator Says `Get To Work' - Federal Workers Say `Get Real'

MayorBob.

Posted to Business on Sun Aug 31, 2008 at 06:43:27 AM EST (promoted by port1080). RSS.

US Senator Tom Coburn (R - OK) is no fan of big government. He's not really what you could call a fan of federal workers. Thus, when the Oklahoma uber conservative thinks he's found a juicy piece of red meat involving absenteeism of federal workers, he starts chomping down reflexively. He's doing a good bit of masticating these days over his finding that federal workers are absent without leave (AWOL) in droves from their workplaces.

Coburn is an obstetrician who is called "Dr. No" by colleagues who find him unfriendly to them, not to mention to the federal government. He delivered a pre-Republican Convention present to the American public - a 21 page report (pdf doc) he believes tells a shocking story. While Coburn allows as how he "met many wonderful people who work for the federal government out of a sense of service to their country" he believes his report tells a darker story:

"Unfortunately, there is also a sizeable and growing number of federal employees who undermine the agencies they serve by failing to show up to work. . . . I believe the American taxpayer deserves better."
What he found from sifting through time and attendance logs at the US Postal Service and other federal agencies is a lot of time workers were spending away from their work stations without the approval of their supervisors. From 2001 through 2007, more than 300,000 federal workers had been AWOL. Those 300,000 workers accounted for 19.6 million hours of lost time - the equivalent of losing 9,410 years of work. The AWOL rate is increasing (2007's hours were 45% higher than 2001) and that's in spite of fewer government workers being on the payroll. That's all very shocking when looked at from Coburn's perspective. But federal union leaders and other observers say there's another way of looking at the figures.

When looked at on an average annual yearly loss in hours, the AWOL rate across all federal agencies shows that the average federal worker was AWOL about 67 minutes a year. According to Colleen Kelley of the National Treasury Employees Union (representing more than 150,000 workers), Coburn's numbers are "little more than a collection of numbers surrounded by innuendoes and loose extrapolations." Particularly in the cases of the Treasury Department and the Department of Veterans Affairs (VA) -- two of the biggest AWOL offenders -- Coburn's figures lack context. The VA's workforce worked 2.5 billion hours of work over the period of the study. The 8 million hours of AWOL amounts to less than a half percent absentee rate. Compare that rate with Coburn's own 4.5% absentee rate on floor votes. But, to be honest, Coburn's absentee rate pales in comparison to the reigning national champion. The Treasury Department's figures are largely accounted for by the IRS which employs seasonal workers who do not accrue annual or sick leave and, yet will have a need to absent themselves from the workplace during the period of their employment.

Andrea Brooks, another federal union official says the report is flawed because it contains no information on what disciplinary actions might have been taken by government supervisors, "no agency is going to let employees rack up hundreds of hours of leave without permission without taking some action." In all instances, federal employees on AWOL are not supposed to be paid for time away the workplace in that status. In spite of the call for perspective and context, Coburn is standing by his facts and figures. And he says he's not really slamming federal workers, per se: "This isn't about the federal workforce, this is about the management of the federal workforce. That's what needs to be better."

Tags: edited by Port1080, written by MayorBob, federal government, workers, absenteeism, AWOL (all tags)

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2

The frequent lament you hear ...

MayorBob.

Tue Sep 02, 2008 at 03:10:07 PM EST

5.00 (astute, informative)

... from federal supervisors is that it's damned near impossible to fire someone who deserves being fired. Full disclosure -- I was a federal supervisor for close to 20 years. Over that period of time, I managed to fire three employees. One was caught stealing from the warehouse and thought piling excess computers marked "US Navy Property" in the bed of his F-150 wouldn't draw any attention. Another person I fired hadn't completed his probationary period and had established a track record of showing up for work infrequently on time and sober. Those were the easy ones. The hard one was a career conditional GS-11 with over 15 years of government service. He was a guy I inherited from another division and came armed to the teeth with documented hours of training classes and letters of appreciation from a variety of people he dealt with over the years. Oddly enough, for all of that, I didn't notice he had received a single outstanding job performance rating his entire career. The reason became apparent almost from the first time I spoke with him welcoming him to the office. He let it be known that he wasn't much for team work and he readily admitted he had a problem getting work done on time. So, he sort of insisted that I should give him work he could work on independently and that I should be an "easy marker" when it came to the final product he produced. I told him that we sort of had a team concept going here, as most of the work really did require more than one person doing it and that I had certain standards of work I expected my people to achieve. He shrugged his shoulders and went back to his desk. It didn't take long for him to get on my bad side. The one way anyone who ever worked for me could get on my bad side is by not giving a shit enough to at least try to do an acceptable job. On his first assignment, which was supposed to be documenting an administrative process to allow someone (hopefully him) to analyze it for efficiencies and improvements, he essentially turned in a report which said "stuff goes in here and product comes out here." I told him that wouldn't do and he had to produce, at the least, a flow diagram of the process. He told me he didn't know how to do that. I checked his training record and he had been sent away numerous times to courses which are supposed to teach you how to do those very same things. When I mentioned that to him, he laughed and said, "what, did they really expect me to learn anything?" What I found out was that all those hours of training he had been sent away for were to get him out of the workplace so that the supervisor of record didn't have to discipline him. I also found out that the letters of appreciation he received, he had drafted himself and handed to whomever he was assigned to work with so he could fatten up his personnel jacket. Thus began a three year process in which I had to assiduously document what I was assigning to him (making sure to document what I assigned to others in the section at the same time) and document his monumental indifference to the job and his monumental inability to perform his job. I had to document my "counseling sessions", specifying what I said to him and how he could improve his situation and performance. I had to practice progressive discipline, which means you have verbal counseling combined with appropriate training and guidance before you get to move onto verbal reprimands and then on to suspensions. God forbid you get to the actual point where you're recommending that the employee be axed. And that's all a first or second level supervisor is allowed to do is recommend a removal and, because they have to be approved at the highest levels, it's a cold day in August before the government actually fires anyone. But, his day came finally, but in the interim he managed to cash a nice paycheck in return for doing not much of anything. And, in the process, poisoned the morale in the division for a few of his coworkers who believed that I was basically doing nothing about him. The entire process nearly drove me to distraction because I ended up having to spend so much of my time tending to the nonsense of one malcontent worker that I really felt I was stealing time away from what other workers in my division were about.

Illegitimi non carborundum.

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^ 2

Re: The frequent lament you hear ...

pO157.

Tue Sep 02, 2008 at 08:48:44 PM EST

5.00 (interesting)

I had a professor who used to be on my committee. He once lamented about how it was damn near impossible to get a "permanent" government job in a lab. Apparently most folks were hired as temporary folks or contractors for lengthy periods of time simply because it was next to impossible to fire anybody. And these were folks in the double digit GS grades with PhDs, so you'd figure they wouldn't be too flaky. Perhaps there is something about the government that attracts the wingnuts?

The crazies and nuts always ruin it for everybody else.

1

Coburn may be an ass...

port1080.

Mon Sep 01, 2008 at 09:03:15 AM EST

none

...but this problem is, to some extent at least, quite real.  It's common wisdom that government workers get away with quite a bit more than private sector workers, and it's absolutely true.  I used to sell antiques on eBay, so I spent a lot of time at my local post office.  My local postmaster used to bring her dog to work every day, almost always came back late from her lunch break (it was a small post office, and she was the only person working the counter, so they closed when she went for lunch, making it quite obvious when she would come back late), etc, etc.  My wife now works for a state university library.  Her co-workers consistently leave work early (sometimes as much as an hour early) without taking any of their vacation or sick time.  Supervisors don't care because they don't want to take the time or effort to discipline anyone, and their evaluations / promotions aren't really tied to their department performance (in academic libraries, promotions are more based on how much you've published and how much grant money and/or donation money you can bring in).  It takes my wife day to do things that her supervisor will expect should take her a month, because she doesn't slack off an laze around like her coworkers.

Of course, the flip side to this is that government workers get paid considerably less then their private counterparts.  The benefits and work environment are relatively good and relaxed, but the pay is often fairly low, especially when compared against private sector workers with the same qualifications.  So the question is, is the bargain worth it for the taxpayers?  

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